Frequently Asked Questions about School Time Performances
How can I make a reservation?
You may fill out the inquiry form and a representative from Arts-In-Education will follow up with you via email or phone call. You can also call the Arts-In-Education office at 914-251-6232 to make a reservation.
Does submitting an inquiry guarantee my seats?
No, all inquiries are subject to availability.
How will I receive confirmation and/or an invoice?
If the show you’ve reserved tickets for falls between September and December, you will receive a contract in the mail in late August. If the show you’ve reserved tickets for falls between January and May, you will receive a contract in the mail in early January.
Does The Center accommodate students with special needs?
Yes, The Center will accommodate guests with wheelchairs or other special needs to the best of our ability. Please be sure to outline your requirements when making your booking inquiry, or call the office to discuss.
What is The Center’s seating policy?
The performances are for school audiences only. Please advise chaperones that children under the age of 4 will not be permitted.
Everyone attending, including chaperones, is expected to purchase tickets.
Please be aware that you will be seated at the discretion of House Management. Age, grade level, and the desire to seat each school as a group are taken into consideration when schools are seated. Every seat is a good seat, but please note there is a possibility that you will be seated in the balcony.
When should we arrive for the performance?
You should arrive 30 minutes prior to the performance. Buses may drop students off in the underpass; however they may not park there. Buses are permitted to park in the W2 parking lot.
Directions to The Center are provided here.
Are there age restrictions for the performances?
Each performance has a recommended grade level. These guidelines serve as suggestions only, any grade level is allowed to attend. No children under the age of 4 will be permitted.
Are study guides provided?
Study guides are made available for teachers at least 4 weeks prior to the performance.
Are teaching artists provided?
For an additional cost, you may reserve one of our specially trained teaching artists. If you are interested in one of our School Time Series Teaching Artists coming into your classroom ahead of your visit, you will find a check box on the AIE contracts. We will follow up with you, or you may contact us at 914 251 6232.
How can I pay for my booking?
Payment can be made with cash, credit card, or check made out to The Performing Arts Center.
When is my payment due?
Payment is due IN FULL 4 weeks before the performance.
Can I change the number of students I am bringing after I make a reservation?
You may tentatively change the number of students you are bringing after you make a reservation. Please call the office (914-251-6232) to speak with a representative and seats may be added if there is space available.
What if I cancel my reservation?
Cancellation of your reservation must occur at least 4 weeks prior to the performance. You will be held accountable for any cancellations in the 4 weeks leading up to the performance. At that time all sales are final, no refund or exchange is allowed.
How can I contact you?
Please contact the Arts-In-Education office with any questions, concerns, inquiries, or reservations. Call us at 914-251-6232 or email us at firstname.lastname@example.org.