Frequently Asked Questions about School Time Performances
Does making a reservation guarantee my seats?
Schools that provide payment at the time of reservation will be given priority. Unpaid reservations are subject to cancellation.
How will I receive confirmation and/or an invoice?
You will receive a confirmation email shortly following your reservation. If you require an invoice, please inform the Box Office at the time of your reservation. We will only provide invoices upon request.
Does The PAC accommodate students with special needs?
Yes, The PAC will accommodate guests with wheelchairs or other special needs to the best of our ability. Please be sure to outline your requirements when making your booking inquiry, or call the office to discuss.
What is The PAC’s seating policy?
The performances are for school audiences only. Please advise chaperones that children under the age of 4 will not be permitted.
All attendees, including chaperones, must have a purchased ticket.
Please be aware that you will be seated at the discretion of House Management. Age, grade level, and the desire to seat each school as a group are taken into consideration when schools are seated. Every seat is a good seat, but please note that at the time of your reservation you will be notified if you are seated in the balcony.
When should we arrive for the performance?
You should arrive 30 minutes prior to the performance. Buses may drop students off in the underpass; however they may not park there. Buses are permitted to park in the W2 parking lot.
Directions to The PAC are provided here.
Are there age restrictions for the performances?
Each performance has a recommended grade level. These guidelines serve as suggestions only, any grade level is allowed to attend. No children under the age of 4 will be permitted.
Are study guides provided?
Study guides are made available for teachers whenever possible.
Are teaching artists provided?
For an additional cost, you may reserve one of our specially trained teaching artists. If you are interested in one of our School Time Series Teaching Artists coming into your classroom ahead of your visit, please contact us at 914 251 6232.
How can I pay for my booking?
Payment can be made by credit card or check made out to The Purchase College Foundation. Payment is due IN FULL 4 weeks before the performance.
When is my payment due?
Payment is due IN FULL 4 weeks before the performance. Tickets not paid for prior to the performance start will be billed at $8.50 each.
Can I change the number of students I am bringing after I make a reservation?
You may tentatively change the number of students you are bringing after you make a reservation up to 4 weeks prior to the event. Please call the box office (914-251-6200) to speak with a representative and seats may be added if there is space available.
What if I cancel my reservation?
Cancellation of your reservation must occur at least 4 weeks prior to the performance. You will be held accountable for any cancellations in the 4 weeks leading up to the performance. At that time all sales are final, no refund or exchange is allowed.